CVE-2024-28988

critical · 9.8

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. We recommend all Web Help Desk customers apply the patch, which is now available. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

9.8

CVSS

39.4%

EPSS (exploit prob.)

99th

EPSS percentile

2025-09-01

Published

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Weaknesses

CWE-502

Affected products

Vendor	Product	Affected versions
solarwinds	web_help_desk	<= 12.8.2
solarwinds	web_help_desk	12.8.3
solarwinds	web_help_desk	12.8.3
solarwinds	web_help_desk	12.8.3

Check a specific version with /api/v1/cve/match.

References

Query this programmatically:

curl https://evil-db.io/api/v1/cve/CVE-2024-28988